DELIVERY POLICY

We aim to deliver “An Easier Dashcam Journey” to customers.
We have included **Door-to-Door delivery service with the purchase, free of charge for Singapore addresses within 3 to 5 working days from the purchase date.

**Door-to-Door delivery service

  • Smart Box Solutions Pte Ltd will contact the customer to fix a delivery date & time.
  • On the delivery day, the delivery team will contact the customer 60 mins before delivery time to confirm the delivery trip.
  • If all the delivery arrangement has been made and unfortunately, the customer is not at the address to receive the goods; the second door-to-door shipping charges (fixed at S$20 per trip) shall be borne by the customer.
  • Smart Box Solutions Pte Ltd does not ship to hotels, P.O. Box or freight forwarders.

In case of shipping to an international address, the shipping charges shall be borne by the customer.

Other Details

  • Shipping arrangement is made from Monday through Friday, excluding public holidays.
  • The shipping cut-off time is 3pm GMT+8. Orders placed after 3pm GMT +8 will be processed the next working day.
  • All shipping dates are pending payment verification (e.g. Credit Card via Stripe, etc)
  • Please allow 1-2 working days for order processing before it is shipped. Deliveries are made from Monday to Friday.
  • For bundle orders or orders during promotional period, we would appreciate your kind patience by giving additional 2 – 3 working days for processing.